Classic Services Group Ltd

Classic Services group, also known as CSG, provides security services for their customers as they combine state of the art equipment and well-trained staff with a personal service. Mobile response units, receptionist and concierge services, licensed static guarding and CCTV monitoring are just a few examples of the services offered by CSG.

Challenges:
The company has always been efficient in making sure that their customer’s problems are dealt with as soon as possible or better yet, making sure that problems don’t occur in the first place. The company decided that in order for their businesses to continue thriving they needed a system as well thought out as they are. Their previous system consisted of putting keys into bags as a storage solution, however this didn’t work for them as there was absolutely no security or an option for identification. For accountability and audit trail purposes, CSG concluded that they needed Keytracker’s help.

Solution:
Classic Services Group spoke with a sales team member from Keytracker and left the conversation having purchased one of the mechanical systems. Keytracker’s Peg-in, Peg-out board has solved multiple problems. One of them being that they now have the visual ability to see when keys are missing and who has them. It’s easy to use and has provided all members of their team with nothing but clarity.

“Everything is clear, easy to use and set up and the team at Keytracker are very customer focused and nothing is an issue. The best thing about the Keytracker system is having clarity and ease of use.”

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