States of Guernsey

The States of Guernsey is the parliament and government of the British Crown dependency of Guernsey. With 5500 employees, the Island’s government is responsible for a population of 66,000, covering everything from immigration control to prisons and traffic management to policing. The State of Guernsey enlisted Everbridge to merge contact operations for all emergency services and to implement sequencing to prioritise personnel deployment, from traffic management to police.

Challenges:
Before being introduced to the Keytracker system, the state’s property unit within the State of Guernsey, had a system where the person taking the keys put a key fob with their name on the hook with the missing keys however, this caused the organisation issues as people didn’t always remember to return the keys or place their personalised fob on the hook. They lost a few keys and a lot of time trying to track them down, which encouraged them to find a new key management solution.

Solution:
To solve this issue, the organisation purchased a mechanical system from Keytracker. They no longer have to rely on their own memory of who has what key as their key system will inform them of what staff member has what key, due to their personalised access pegs furthermore it enforces all staff members to take accountability and responsibility. Overall, their Keytracker system has saved them a lot of time and money as they no longer have to track down keys or keep paying to get them replaced if it goes missing.

“The Keytracker system is a one stop shop for centralised storage, it’s easily trackable which saves vast amounts of time, and it provides efficient order service for any consumables. I would definitely recommend the system to any States of Guernsey departments. I have done this in the past and will continue to in the future. Keytracker provided excellent service in every way!”

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