Cardiff City Council Transforms Their Key Management, Enhancing Security and Efficiency
Cardiff City Council, the governing body for Cardiff, needed a more secure solution to solve their key management issues. They contacted KeyTracker to supply them with their ideal solution: an Electronic Key Cabinet.
CHALLENGE:
- Cardiff City Council had difficulty in keeping track of key holders, causing accountability issues.
- They had a time-consuming and error-prone manual sign-in and out process.
- Their paper-based system lacked security, leading to misplaced keys.
- There was an inefficiency in locating and allocating keys.
- The council had limited control over key access, increasing security risks.
SOLUTION:
- They implemented an automated sign-in and out process with KeyTracker’s Electronic Key Cabinet, reducing errors and saving time.
- The cabinet provided enhanced security with a digital audit trail, improving accountability.
- The system has efficient key allocation, quickly identifying key holders to reduce wait times.
- It also provides granular control over key access, allowing only authorised personnel to access specific keys.
RESULT:
- Improved security and accountability with clear records of key transactions.
- Streamlined key allocation saved 3-5 minutes per user daily, enhancing operational efficiency.
- Better oversight and control reduced unauthorized access risks.
- Successfully integrated over 200 staff, showcasing scalability and ease of use.
- Positive staff feedback on usability and time savings, boosting satisfaction and productivity.
TESTIMONIAL:
"The KeyTracker system is quick and efficient for drivers to get their allocated keys in the morning. It is easy to add and remove users to the system and manage permissions for users, from drivers to office staff. The journey with KeyTracker was quick, simple and easy from start to finish with the key cabinets' installation, with really good support after installation."
- Scott Payne, Projects Officer