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Careers at Keytracker



Take a look at our current opportunities:

Sales & Marketing Administration Assistant:

Experience working in a Sales Admin Department would be an advantage.
All-round computer skills and a desire to utilise your experience in a professional organisation where Customer Care is more than just a phrase, but a way of life.

Main responsibilities will include: -

  • Assist and support sales personnel.
  • Assist sales manager in preparing schedules.
  • Help customers achieve their ideal outcome.
  • Organise the sales manager’s diary.
  • Organize and arrange sales appointments and conferences.
  • Coordinate with the marketing team on sales support, events, new product launches and exhibitions.
  • Prepare and send out quotations.
  • Manage continual contact and dialogue with customers.
  • Update customer database with sales orders, delivery, and payment details.
  • Keep customers up to date with new and relevant products and services.
  • Liaise with operations department on providing the best possible service to our customers by regularly forwarding on complete and accurate information.

Email; IanM@keytracker.co.uk


Operations & Installations Manager:

To provide direction and management during the installation and commissioning phases of Keytracker projects.
Responsible for ensuring that the process achieves the performance and contractual requirements whilst complying with health & safety requirements. Key Responsibilities:

  • Install and support customer systems & software at the Rowley Regis office and on site across the UK when necessary, whilst managing and assisting the installation teams to ensure efficiency, profitability & complete customer satisfaction.
  • Compliance with company procedures up to commissioning, performance testing and sign-off by the client.
  • To manage and grow installation, support & maintenance teams in line with increased sales, whilst maintaining the highest standards, procedures, systems and rapport with clients during their order process.
  • Reporting directly to the General Manager.
  • Liaison and effective communication with Sales Manager (Head of Department).
  • To ensure technical support is available as required to customers.
  • Other duties commensurate with the position as required.
  • KPIs: Cost-effective resourcing.
  • Effectiveness of communication with clients, Keytracker support/installations team and across departments.
  • Client satisfaction with documentation (SAT notes).
  • Significant increase in the quality and quantity of installations/commissions within a timescale to be agreed.

Key relationships:

  • General Manager
  • Sales Manager
  • Engineers

The successful candidate is likely to meet all the following criteria:
Essential:

  • Experience in practical use of engineering, installations, electronic commissioning and working with software.
  • An empathetic, but strong leader with a “Can Do” approach to achieving KPIs A proactive practitioner of H&S in the workplace Desirable IOSH Managing Safely in Construction Demonstrable experience, in a construction environment, supervising installations of electronic products Job Type: Full-time

Salary: £30,000.00 to £40,000.00 /year plus car, laptop and iPhone.

Experience:

  • Installation/team management: 5 years

Location:

  • Birmingham, West Midlands

Licence:

  • Driving License

Email; IanM@keytracker.co.uk