Quest Waste Management

Quest Waste Management is a full-service drainage specialist, providing a diverse range of services to both domestic and commercial customers from their depots nationwide. The company’s highly trained and skilled workforce deals with blocked drains, spillages, septic tank services, bulk tankers, jet-vac, CCTV drain surveys and much more.

Challenges:

Before investing in a Keytracker system, Quest Waste Management’s key management process involved a board with the vehicle registration numbers listed alongside some key hooks. Unfortunately, this process caused a few issues regarding the security of their keys and vehicles, as anyone could gain access to the keys as there were no significant security measures in place. Furthermore, a lack of accountability among the employees and a cause for concern for their regulatory compliance requirements became very apparent.

Solution:

After speaking with a Keytracker sales team member, Quest Waste Management decided that investing in a Keytracker system would be the most beneficial thing for managing their keys and assets. Since purchasing the system, it has enforced accountability among all users as they can identify who is in which vehicle through the number of references on the tags. The system provides an organised space and an instant view of vehicle utilisation, promoting a professional image for the company.

“The business journey with Keytracker, from discovery to installation and aftersales, has been effective from your side, despite my availability issues from time to time. You’ve been professional, friendly and prompt with deliveries of your products and service. You won’t be disappointed, and a strapline I use with my business is ‘Be glad you called …don’t wish you’d called’.”